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Queensland

Brisbane: ACBC QLD Future Workforce Forum – Drive Business Growth by Tapping into the Bi-Lingual Talent Pool

10 October 2019

IES, Ground Floor, 495 Boundary Street, Spring Hill

ACBC QLD FUTURE WORKFORCE FORUM –
DRIVE BUSINESS GROWTH BY TAPPING INTO THE BI-LINGUAL TALENT POOL

INITIATIVE OF THE ACBC QLD EDUCATION INDUSTRY WORKING GROUP

Date:         Thursday 10 October 2019
Time:         3:00pm registration for 3.15pm – 6.00pm
Venue:       IES, Ground Floor, 495 Boundary Street, Spring Hill
Format:     Keynote Address, Panel Discussion, Q&A and Networking

China is Australia’s largest two-way trading partner and in practical terms this means there are many Australian organisations engaging China. But are these organisations equipped with the right workforce to drive their China strategy and growth? Of all the business tools you may have considered one resource at your doorstep likely deserves more attention.

SMALL INVESTMENT FOR A BIG RETURN
One of the most under-utilised and cost-effective strategies for your China business growth is to employ bi-lingual and bi-cultural employees. In addition to language skills these potential hires have in-depth knowledge of both cultures, consumer behaviours and government policies. These highly skilled staff can quickly cut through cultural and language barriers and support your business to achieve new levels of success.

SOURCING BI-LINUGAL AND BI-CULTURAL STAFF
But how do you find staff with these attributes? By attending this forum, you will learn the most effective way to find bi-lingual and bi-cultural staff. Presenters will share insights about the local talent pool and current channels that exist between Queensland education and government organisations and businesses. There will also be a discussion on how businesses can benefit from these channels and the potential for new sourcing avenues.

SHARED HIRING EXPERIENCES
At this forum Queensland based businesses will share their experiences hiring bi-lingual and bi-cultural staff and explain how these hires have helped them drive their commercial objectives. This forum will address the challenges of hiring bi-lingual and bi-cultural staff but ultimately demonstrate they are bright, eager and capable of achieving amazing results with the right guidance and advice. The experiences of these companies will help you understand how these hires would benefit your organisation and learn proven strategies for how to integrate bi-lingual and bi-cultural staff into your organisation.

GROW YOUR NETWORKS
You will also network with representatives from the Queensland Chinese business community, government and education providers and grow your networks for sourcing skilled people now and into the future.



TOPICS COVERED

  • The current bi-lingual and bi-cultural talent pool in Queensland
  • How work experience, internships and employment of international Chinese students can benefit Queensland businesses
  • What are current employer and employee challenges and what are the proven solutions
  • How industry, education and government organisations can support businesses to source bi-lingual and bi-cultural staff 
  • Understanding what Chinese international graduates and students have to offer


WHO SHOULD ATTEND

  • Australian companies doing business with China
  • Companies engaging Chinese E-Commerce and digital marketing platforms
  • Chinese companies operating in Australia that wish to attract bi-lingual staff
  • Companies seeking advice on sourcing and retaining bi-lingual and bi-cultural staff
  • Education and government organisations wanting to better understand the job market for Chinese students
  • Chinese bi-lingual graduates and students seeking work experience in Australia
 

KEYNOTE SPEAKER
RACHEL COLASO, HEAD OF EDUCATION, BRISBANE MARKETING
Rachel Colaso joined Brisbane Marketing as Head of Education in November 2016. In this role she has responsibility for leading Study Brisbane and working collaboratively with the city’s international education industry to attract students, enhance their experience whilst living in the city, connect the international education ecosystem within the city and retain students’ relationship with Brisbane once they have graduated.  
Rachel has comprehensive and cross sectorial expertise and experience over a number of areas of the education industry. With over 24 years’ experience, during her career she has worked with schools, VET, Universities, industry and governments across a range of international activities. Prior to her role with Brisbane Marketing Rachel worked at UQ managing a portfolio of aid and development programs being delivered by the university through training and mentorship in developing countries. Rachel is currently a mentor for the Department of Foreign Affairs and Trade (DFAT) Women in Leadership Initiative Program in the Pacific, a member of the Lord Mayor’s Multicultural Round Table, Queensland Study Cluster Community of Practice, a member of the International Education Association of Australia and Chair of the Australia China Business Council Education working group.


PANELISTS
FLORA ZHANG, EXPORT MARKETING AND BUSINESS DEVELOPMENT COORDINATOR, MACADAMIAS AUSTRALIA
For the past 4 years Flora Zhang has lived and worked in Bundaberg for Macadamias Australia, a 60-year-old family owned and operated agribusiness. She has held several roles in export marketing and business development and is currently responsible for both retail and wholesale exporting activities for the company. Flora led the expansion of Macadamias Australia export into mainland China, Singapore and Taiwan, and was solely responsible for the design and launch of the TMall Alibaba online store in China which became the number one e-commerce store in the imported macadamia category within 2 months of its launch.
Flora also manages the international bulk raw trading of Macadamias Australia and closely monitors commodity market trends. Through competent management of high net worth international clientele, she has aided Macadamias Australia capture markets in southeast Asia, Japan, China, the Middle East and other countries.
Flora was born in China and has a Bachelor of Business and Commerce, and Masters of Applied Economics from Monash University and a Graduate Diploma of Applied Law (International Trade) from QUT. She is a skilled cross-cultural communicator, with a deep knowledge of both Australian and international markets and a passion for contributing to the Queensland and Chinese communities. Flora is also an accredited mediator, member of the Australia Mediation Association and a Family Dispute Resolution Practitioner (In Training) with Bond University.


ELIZABETH F. KINCHIN - PUBLIC RELATIONS & BUSINESS DEVELOPMENT MANAGER, GIANT CHEMIST PACIFIC FAIR
Elizabeth has over 25 years’ experience across multiple industries locally and internationally including Pharmacy, HI Training Boards, commercial and residential Real Estate and recruitment. Elizabeth & her husband John opened Giant Chemist Pacific Fair on the Gold Coast 14 years ago, with Elizabeth as manager of the Chinese Sales Division. Elizabeth developed the China Sales market by hunting the right bi-lingual staff, developing product lines and effective China freight logistics management.
Elizabeth loves watching her Chinese staff achieve and thrive. This passion has applied to hiring smart and knowledgeable international Chinese students and encouraging these staff members to generate new ideas and take feedback from the customers. Elizabeth has lived in a number of countries including South Africa, the UK, New Zealand and Australia and has run immigration groups helping people integrate into society. Elizabeth holds a number of qualifications including Pharmacy sales, Business, Real Estate and Health & Safety. She was raised in South Africa by European parents and has a deep passion for education, the arts and music.

SHANNON WILLOUGHBY, EXECUTIVE DIRECTOR, STUDY QUEENSLAND
Shannon Willoughby leads Study Queensland, which is responsible for implementing the International Education and Training Strategy to Advance Queensland 2016–2026. She was appointed Executive Director of Study Queensland in October 2018.
Before joining TIQ, Shannon was CEO of Study Gold Coast, the peak education and training body for the Gold Coast region. In this role, she developed a strategy and led a team that positioned the Gold Coast as a domestic and international study destination of choice. Key achievements included developing an offshore student attraction strategy; implementing the ‘Education City’ brand (now embraced by more than 55 Study Gold Coast members); growing membership by more than 33%; and launching a global marketing campaign during the Commonwealth Games, which had more than 23 million views. Study Gold Coast also played a lead role in the Trade 2018 Commonwealth Games program, and operated the Gold Coast Student Hub in partnership with TIQ.
Shannon is a former chief reporter for News Limited and a long-term president of Young Professionals Gold Coast. She is also the Deputy Chair for Regional Development Australia Gold Coast, and a board member for Ohana for Youth.
Shannon holds a Bachelor of Communication from Bond University and is a graduate of Melbourne Business School and the Australian Institute of Company Directors.


DANIEL CAPPER, NATIONAL PRESIDENT, NATIONAL ASSOCIATION OF GRADUATE CAREER ADVISORY SERVICES (NAGCAS), HEAD OF CAREERS SERVICE, UNIVERSITY OF QUEENSLAND
Daniel Capper is internationally trained and accredited in career development, coaching and mentoring and has worked in private colleges and the university sector in Australia and overseas. Daniel's value proposition is equipping others with personal and educational tools that allow them to excel in multiple areas of their lives, connect with people who can support their journey and motivate individuals to believe in and value themselves. Daniel also uses his skills to assist a number of charity organisations to develop their visions and implement efficient processes. This interest has led to board positions with the Wesley Hospital in Brisbane and with the Youth Empowerment Services (YES) foundation. Daniel holds Master degrees in Business, Arts and Applied Economics as well as a Bachelor of Science.

CATHERINE TAPLIN, MANAGER LEADERSHIP DEVELOPMENT/SASAC PROGRAMME DIRECTOR, RIO TINTO CHINA
As Manager Leadership Development and Programme Director for Rio Tinto China Executive Training Programme - a partnership with SASAC, Catherine is responsible for global leadership development at Rio Tinto including the strategy, design and delivery of leadership offerings for all levels of the organisation.
Catherine has worked for Rio Tinto for over 21 years and has experience in generalist human resources, employee relations, learning and development, graduate development, talent, divestments and HR operational readiness. Her experience spans across the Iron Ore and Copper product groups and in the functional Global AOE (Area of Expertise) in learning and leadership development.  Since Catherine joined Rio Tinto as a graduate her career has provided global experiences and she has worked in Australia, Canada, Guinea, USA, the United Kingdom and France.


MODERATOR
WEN GU, CEO, ACBC QLD
Wen was appointed as the CEO of ACBC QLD in March 2018 and is the first Chinese national to have held this position. Wen’s professional experience spans a variety of industry sectors, both in Australia and China. She is passionate about fostering understanding and inclusion between the business communities of Australia and China. Her keen interest to advance bilateral relations and bring businesses together has seen her make meaningful impact on the Australia and China business community.
Wen worked as the Senior Business Engagement Manager for 3 years at AustCham Shanghai, the largest Australian Chamber of Commerce in China and was responsible for creating and developing the newest and fastest growing Business Engagement Department in the Chamber. Prior to joining ACBC QLD, Wen managed the China program in the Lord Mayor’s International Relations and Multicultural Affairs Unit at the Brisbane City Council. Wen has also worked in higher education with Navitas in Melbourne and held the position of Legal Consultant at ShiMao Group in Shanghai. Wen holds a Bachelor of Law from DongHua University in Shanghai and Master’s in Communications and Media Studies from Monash University in Melbourne. Wen is currently a mentor in the Faculty of Humanities and Social Sciences Connect Mentoring Program at the University of Queensland.

 
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Non-Members:                           $95 (+GST and Eventbrite booking fees)
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